Reconciliation

Print Report ** Purpose  /* - To View / Print / Save reconciliation files for a specific acquirer cycle / settlement period in the following file formats: PDF XLS  CSV  Action: /* Navigate to the menu and select ‘Reconciliation’. From the drop-down menu, select ‘Print Report’. Reconciliations%20-%20Download%20File%201 [1] Action: /* If you have only one Merchant Card Acceptor ID, simply click on Submit. If you however have more than one, then click on the drop down and select the Card Acceptor ID for which you want the report before you click on Submit. The following screens and points highlight the various parameters that need to be selected before viewing the report. Reconciliations%20-%20Download%20File%202 [2] Action: * Select the required Output format – either PDF or XLS. Find the

View

Transaction Lookup ** Purpose /*   - To lookup the details of a single transaction based on specific search criteria. Action: /* Click on View then Transaction Lookup View%20-%20Transaction%20Lookup%201 [1] Action: /* Click on the Application ID on which you want to do the lookup e.g., Live or Test View%20-%20Transaction%20Lookup%202%201 [2] Action: /* Select the Date on which the transaction took place by changing the default date or by clicking on the calendar icon next to the date. If you are not 100% sure of the date, you are able to search in a range of up to + or – 2 days of the date you have selected by changing the 0 default to 1 or 2 in the +/- Days drop down next to the date. You then need to enter either the Transaction Index or the Merchant Reference number. If you do not have

Merchant Transaction Profiling

Introduction **  This guide is called the Merchant Transaction Profiling, Admin website module. This guide is a tool that an acquirer can use in order to track, monitor and identify inconsistencies that may occur when merchants process transactions. It enables the acquirer to analyse if these inconsistencies could potentially lead to a financial loss due to suspected fraud or foul play within the merchants transaction environment. This guide covers the process of navigating through the related menu items within the Admin website system that a designated user can utilize to identify and regularly check such abnormalities on transaction behaviours/volumes that do not fall under the acceptable norm of a particular merchant. The guide uses a screen for screen representation of all the function