Transaction Result Codes

Result Status

Result Code

Result Description

Only relevant when

0 (OK)

0

N/A (Approved)

-1 (Not OK)

1

Timeout waiting for response

-1 (Not OK)

2

Gateway unreachable

-1 (Not OK)

3

Hot card

-1 (Not OK)

4

Denied

-1 (Not OK)

5

Please call

-1 (Not OK)

6

Card Address failure

1 (Warning)

6

Warning: Approved but Card Address failure

-1 (Not OK)

7

Card Security Code failure

1 (Warning)

7

Warning: Approved but Card Security Code failure

-1 (Not OK)

8

Card Type not accepted

-1 (Not OK)

9

Unable to process the transaction

-1 (Not OK)

10

Card blocked

-1 (Not OK)

11

Invalid amount

-1 (Not OK)

12

Invalid budget period

-1 (Not OK)

13

Void unsuccessful

Command Void

-1 (Not OK)

14

Invalid card number

-1 (Not OK)

15

Invalid track2

-1 (Not OK)

16

Invalid card date (Expiry Date or Card period)

-1 (Not OK)

18

Invalid authorisation code

-1 (Not OK)

19

Incorrect PIN

PINBlock submitted

-1 (Not OK)

20

Device PIN Key has expired

PINBlock submitted

1 (Warning)

21

Warning: Approved but Cash Denied

PINBlock and CashAmount submitted

-1 (Not OK)

22

EMV not supported

-1 (Not OK)

23

Card information not present

-1 (not OK)

24

Invalid Recurring Account

CardHolderPresence 'Recurring' specified

1 (Warning)

25

Warning: Approved but Identification Required

-1 (Not OK)

100

The requested file is not available for download

FileTransfer

-1 (Not OK)

101

The specified file has already been uploaded

FileTransfer

-1 (Not OK)

255

General Error (Exception)

Result Status

Result Code

Result Description

Examples

Action

-1
(Not OK)

1

Timeout waiting for response

- There was no reply from the card holder’s issuer
- Request was not processed within an expected time period

- Request can be automatically retried (with a wait in between)

-1
(Not OK)

9

Unable to process the transaction

- The connection between iVeri and the acquirer is down
- The iVeri Gateway is offline for maintenance

- Request can be automatically retried (with a wait in between)

-1
(Not OK)

255

General Error
(Exception)

- The ApplicationID has been suspended
- Could not establish a connection to the iVeri Gateway  due to no network connection from the client.
- The merchant code is calling the iVeri Gateway incorrectly.

- Request can be retried only after someone has read the error description and done an action to fix it