Print Report ** Purpose  /* - To View / Print / Save reconciliation files for a specific acquirer cycle / settlement period in the following file formats: PDF XLS  CSV  Action: /* Navigate to the menu and select ‘Reconciliation’. From the drop-down menu, select ‘Print Report’. Reconciliations%20-%20Download%20File%201 [1] Action: /* If you have only one Merchant Card Acceptor ID, simply click on Submit. If you however have more than one, then click on the drop down and select the Card Acceptor ID for which you want the report before you click on Submit. The following screens and points highlight the various parameters that need to be selected before viewing the report. Reconciliations%20-%20Download%20File%202 [2] Action: * Select the required Output format – either PDF or XLS. Find the

Login ** Purpose *  - To log in to the secure BackOffice Website, login credentials are emailed to the merchant during taken on process by the acquirer. image%20%281%29 [1] Action: * User Group - enter your Billing Details ID User Name - type in Administrator Password - this is the Administrator password sent to you with the Billing Details ID by email. Copy and paste it from the email. Reset Password  ** To reset your password the user can select the forgot password tab Login%20password%201 [2] Enter the require details Login%20password%202 [3] The user will receive a notification to the saved email on your merchant profile Login%20password%203 [4] Click the link in the email to be direct to create a new password, select reset password once completed Login%20password%204 [5] This will di

Introduction **  This guide is called the Merchant Transaction Profiling, Admin website module. This guide is a tool that an acquirer can use in order to track, monitor and identify inconsistencies that may occur when merchants process transactions. It enables the acquirer to analyse if these inconsistencies could potentially lead to a financial loss due to suspected fraud or foul play within the merchants transaction environment. This guide covers the process of navigating through the related menu items within the Admin website system that a designated user can utilize to identify and regularly check such abnormalities on transaction behaviours/volumes that do not fall under the acceptable norm of a particular merchant. The guide uses a screen for screen representation of all the function