MOTO Transactions

MOTO (Mail Order/Telephone Order) are systems that allow businesses to take and manage card transactions remotely. This web-based payment system facilitates payment transactions that can be taken over the telephone or via email or written requests.

How MOTO Transactions work:

Examples of common MOTO transactions

It is common to see MOTO systems in businesses that take orders for products or services through emails or by telephone.

Some of the more notable examples include:

• Health & fitness services
• Repair services
• Retail outlets
• Online retailers
• Travel agencies

However, a customer may also request a MOTO payment in the case of them:

• Making a purchase over the phone or to online retailers.
• Cannot physically reach the store’s location in time to pay.
• Ordering from a remote location or requesting a service for their home.