Transaction Lookup *
**
/ Purpose /* - To lookup the details of a single transaction based on specific search criteria.
/ Action: /*
Click on View then Transaction Lookup
/ Action: /*
Click on the Application ID on which you want to do the lookup e.g., Live or Test
/ Action: /*
Select the Date on which the transaction took place by changing the default date or by clicking on the calendar icon next to the date. If you are not 100% sure of the date, you are able to search in a range of up to + or – 2 days of the date you have selected by changing the 0 default to 1 or 2 in the +/- Days drop down next to the date.
You then need to enter either the Transaction Index or the Merchant Reference number. If you do not have either of these numbers you are able to enter either the full credit card nu
* Purpose * - To view the list of Successful Orders for a selected Date or Period in order to check these against your confirmation emails or to view ALL details related to individual transactions.
* Action: *
In the menu bar, Mouse over Lite Transactions - View - Successful. If you only have one Application ID, this page will NOT be displayed, and you will be automatically taken to the Choose Date/Period page.
Choose a specific *Application ID*
* *
Choose a date range to start your *Search*
Transactions – View -
Successful
**
* Purpose * - To view the list of Successful
Transactions
for a selected Date or Period in order to check these against your confirmation emails or to view ALL details related to individual transactions.
* Action: *
In the menu bar, Select Lite, Transactions, View, Successful. Click on the Application ID you wish to view Successful Orders for. Select the Date or Date range and click on Search. This will bring up the following pages for viewing.
Choose a date and select Search
* Action: *
If a user wants to view the details (above) of the transaction, Details is selected to see more information pertaining the transactions.
Transaction -View –
Authorisations ** * Purpose * - To view the transactions for which you originally only obtained an Authorisation. This allows you to now use that Authorisation code to Debit the cardholder by doing a Subsequent Transaction [1] to debit the cardholder and obtain the money in your bank account.
* Action: *
In the menu bar, Select Lite, Transactions, View Authorisation. Click on the Application ID you wish to view Authorisations. Select the Date or Date range and click on Search. A list of transactions will be displayed
*Choose a date *and select *Search*
* Action: *
This will give you the below screen reflecting the details of the Authorisation for either viewing of the details or you can print this page for use at a later stage.
[1] /knowsystem/subsequent-transactions-
*Transaction -View – PayPal
& Interbank Transactions*
**
Should the merchant be processing the following transactions these tabs are also available for the merchant to view and search these transactions.
*Transactions
- View – All Transactions*
**
* Purpose * - To view a list of all transactions performed for a selected Date or Period.
* Action: *
In the menu bar, select Lite, Transactions, View, All
Transactions
. Click on the Application ID you wish to view Transactions. This will bring up the list of ALL transactions performed for your selection.
*Report
– Lite Trading*
**
* Purpose * - To print a report of processed transactions on a specific Application ID.
* Action: *
In the menu bar, select *Lite - Transactions - Reports - Trading Report*. Click on the Application ID you wish to view Transactions.
*Choose a date *and select *Search.
This will bring up the list of ALL transactions performed for your selection.
*Transactions details for the last 6 months are available.
Choose the applicable file format to download the trading report on a particular Application ID
*Transaction – Payment*
**
* Purpose *- This function allows you to pass a credit to any card without having a previous debit transaction. There is a limit to the amount that you can process a credit transaction for. Please speak to your Acquirer to obtain this limit.
* Action: *
On the main menu bar, Click on Lite – Transactions – Payments , select the relevant Application ID. A Capture Transaction screen will be displayed.
Once the an application ID is selected, the system will allow you to manually capture and do the transaction, however this would require all the card details to be inputted and the set limits to be adhered to.
*Transaction – Subsequent
Transaction* ** * Purpose * - Subsequent transactions allow a user with the correct permissions to further action a transaction that has been successfully processed. For example, a user can change the transaction type from an Authorisation to a Sale or from a Sale to a Refund.
Action: *
From the menu, select *Lite - Transactions - Subsequent Transactions.*
* Action: *
Click on the appropriate Application ID in which you can view transactions that have been processed. Once the transactions details are displayed you, perform refunds, or do a debit
*Action:*
Select the Date on which the original transaction took place from the drop down menu or select a period if you are not sure of the exact date and click on Search. This will bring up a summary list of all the tran