View – Pending

Purpose - view the list of Pending transactions for a selected Date or Period in order to check these against your confirmation emails or to view ALL details related to individual transactions.

Pending Transactions may result, where a transaction request was created, but payment has not yet been actioned by the cardholder. 
The user is able to view pending transactions as a means to follow up with a cardholder.

Action:
In the menu bar, select DiVert, View, and then select Pending.

Choose an Application ID

Choose a Date Criteria and select Search

Action:
Click on Cancel to delete the transaction or Edit to change the cardholder email address.